Privacy Policy

Last updated: October 2026

Who We Are

JR Remodeling Service LLC, doing business as JR Remodeling, is a family-owned general contractor based in North Carolina. This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit a request through our forms.

Information We Collect

Information you submit in our forms: your name, phone number, email address, ZIP code, area, project details, budget range, timeline, and insurance status, as well as any booking details you provide when scheduling an estimate.

Information collected automatically: device and browser information, pages visited, referral source, and campaign parameters, through cookies and similar technologies.

How We Use It

To respond to your requests and answer your questions.
To qualify and schedule estimates.
To communicate with you about your project.
To send appointment confirmations and reminders.
To send marketing messages only with your consent.
To measure and improve our website and advertising.

Tools and Service Providers

We use our CRM and scheduling platform, Google Analytics, Microsoft Clarity (session recordings and heatmaps), and Meta (Facebook and Instagram) advertising and conversion tracking. These providers process data on our behalf and have their own privacy policies.

We Do Not Sell Personal Information

We do not sell your personal information to anyone.

SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Your Choices

Reply STOP to stop text messages at any time.
Use the unsubscribe link in our emails to stop marketing emails.
Use your browser cookie controls to manage cookies.
Contact us to request access to or deletion of your information.

Data Retention and Security

We keep personal information only as long as needed for the purposes described here, and we use reasonable measures to protect it. No method of transmission or storage is fully secure, but we work to protect your information.

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy and Contact

We may update this Privacy Policy from time to time. The date above shows the last update.

You can reach us at (704) 272-2651.

This page is provided for general information and does not create a contract except where stated.