Water Damage Mitigation & Restoration
Water extraction, drying, and removal of damaged materials, followed by repairs that return the space to its pre-damage condition.
24/7 Emergency Line:(704) 272-2651
Restoration & Mitigation · Gastonia, NC
Water & Fire Damage Restoration in Gastonia, NC
Water, fire, or smoke damage needs fast action. JR Remodeling responds 24/7 to stop the damage, clean and dry your property, and rebuild what was lost, working directly with your insurance adjuster.
24/7 Emergency Response· Works With Your Insurance Adjuster· General Contractor· Fully Insured
First Steps
What to Do Right After Property Damage
Your safety comes first. If there is a fire, a gas smell, or an electrical hazard, leave the home and call 911.
After Water Damage
- Shut off the water source if you can do it safely.
- Stay out of rooms with standing water near outlets or appliances.
- Take photos and videos before moving or throwing anything away.
- Move valuables and documents to a dry area.
- Report the damage to your insurance company, then call us.
After Fire or Smoke Damage
- Do not re-enter until the fire department says it is safe.
- Avoid wiping soot from walls or furniture, which can spread the damage.
- Document the damage with photos and videos.
- Report the claim to your insurance company, then call us.
Our Services
Restoration Services
Fire & Smoke Damage Restoration
Smoke and soot cleanup, removal of damaged materials, and rebuilding of the affected areas.
Other Property Damage
Damage from leaks, storms, or other incidents, assessed and repaired by one accountable team.
Good to Know
Mitigation vs. Restoration: What's the Difference?
Mitigation
- Goal
- Stop the damage from spreading
- When
- Immediately after the damage
- Typical work
- Water extraction, drying, securing the property, removing damaged materials
Restoration
- Goal
- Repair and rebuild what was damaged
- When
- Once the property is stable and dry
- Typical work
- Drywall, flooring, cabinetry, paint, and finishes
The restoration phase: rebuilding walls, ceilings, and trim after the damage is dried and removed.
Many companies only handle one side. JR Remodeling handles both, and because we are also a remodeling company, the rebuild is done to the same standard as our bathroom and kitchen projects.
Insurance
Working With Your Insurance Company
- 1
Report the Claim
Contact your insurance company to open a claim as soon as possible.
- 2
Document Everything
We help you document the damage with photos and notes for your claim.
- 3
We Work With Your Adjuster
We coordinate directly with your adjuster on the scope of work.
- 4
Restore and Rebuild
Once the scope is approved, we complete the repairs and walk through the finished work with you.
Coverage depends on your policy. Your insurance company decides what is covered.
The Process
How Restoration Works With JR
- 1
Call or Request Help
Available 24/7. The fastest way to reach us is by phone.
- 2
Assessment & Mitigation
We assess the damage and stop it from spreading.
- 3
Scope & Insurance Coordination
We document the damage and align the scope with your adjuster.
- 4
Restoration & Final Walkthrough
We rebuild and review the finished work with you.
Why JR
Why Homeowners Call JR After Damage
Available 24/7
Restoration emergencies don't wait, and neither do we.
One Team From Mitigation to Rebuild
The same accountable team handles the emergency work and the rebuild.
Remodeling-Level Rebuilds
Because we are a remodeling company, the rebuild meets the same standard as our bathroom and kitchen projects.
Local and Family Owned Since 2017
A Charlotte-area family business serving our neighbors.
Service Areas
Restoration Services Near You
We provide restoration and mitigation in Gastonia and surrounding communities within about 25 to 30 miles.
Answers
Restoration FAQ
What should I do first after water damage?
Make sure everyone is safe, shut off the water source if you can do it safely, document the damage with photos, and report it to your insurance company. Then call us 24/7 at (704) 272-2651.
Do you respond 24/7?
Yes. Restoration emergencies are handled 24/7. Call (704) 272-2651 for the fastest response.
Does homeowners insurance cover water damage?
Many policies cover sudden and accidental water damage, such as a burst pipe. Damage from long-term leaks or outside flooding is often excluded or requires separate flood coverage. Your adjuster confirms what your policy covers.
What is the difference between mitigation and restoration?
Mitigation stops the damage from spreading, for example extracting water and drying the structure. Restoration repairs and rebuilds the damaged areas. We handle both.
Do you work with my insurance adjuster?
Yes. We coordinate directly with your adjuster on the scope of work.
Can I choose my own restoration company?
In most cases, homeowners can choose who works on their home. Check your policy and confirm with your adjuster.
Do you also rebuild after the damage?
Yes. As a remodeling company, we complete the full rebuild, from drywall and flooring to cabinetry and finishes.
Get Help
Request Restoration Assistance
Not an emergency? Tell us what happened and we'll contact you to schedule an assessment.
24/7 Emergency Response
Damage Can't Wait. Neither Do We.
Call now or request assistance online.